Workpoint BPM Solution

Workpoint is a comprehensive BPM solution that coordinates all aspects of a process—people, rules, tasks and systems—into a cohesive whole. Representing over a decade of development and customer deployment, Workpoint executes business processes from the simplest to the most complex.

Features and Functions

With Workpoint, organizations can easily and quickly change their business processes, and be confident that each executing process instance follows the plan. Workpoint offers several dynamic features and functions, including the following:

GUI Process Designer and Monitor

The Workpoint designer provides a graphical process development interface that allows both business and IT users to define templates or definitions for business processes (i.e., a template for processing a personal computer order). Within Workpoint, these templates are referred to as process definitions. The designer can manage process instances created from the process definitions (i.e. J. Doe's personal computer order). The designer can also display multiple process definitions and cases at the same time. All or part of designer's functionality can be built into an organization's current applications, enabling rapid BPM deployment.

Workpoint Designer. Click image to view flash demo (opens a new window)

Dynamic Gateway

The Workpoint gateway is a dynamic XHTML-based portal that quickly deploys front-end user facing screens and applications. The gateway is fully integrated with Workpoint activities through the use of XML tags, with no coding required. The gateway outputs HTML, which can be displayed in any browser or enterprise portal. Within the HTML screens are XML tags embedded behind fields or buttons, which link to Workpoint activities. Additionally, any changes in a process are immediately reflected in the HTML pages.

Process Manager

Workpoint's runtime engine executes each overall process instance in strict compliance with an organization's business rules and procedures. The runtime engine includes BPM application components, alerts, notifications, events and triggers. These components can be combined to meet the requirements of an organization's value chain execution path. Workpoint allows users to interact with other systems and applications through various service-oriented architecture (SOA) methods.

Relational Knowledge Base

Workpoint utilizes virtually any relational database as persistent storage. The persistent storage contains all Workpoint objects, status and audit information. Workpoint's audit trail of historical information is invaluable to business analysts in ongoing process improvement.

Archive Facility

Workpoint's archive application exports and imports data from the Workpoint repository. Data imported include optimized models created in most third-party business process analysis (BPA) applications. The archive facility stores Workpoint data in compressed XML files. It supports export and import of any granularity of an object from and into the Workpoint knowledge base in an XML format. This provides a common mechanism for archiving or deploying Workpoint data, regardless of the underlying repository. The archive facility can also export process definitions and scripts from a test environment and import them into a production environment.

Management Console and BAM Reporting

Workpoint provides several standard business activity monitoring (BAM) reports, providing visibility into an enterprise's business value chain. BAM reports provide users with a graphical view of the status of individual activities as well as a summary of executive level processes. These graphical reports are also accessible via Workpoint's dashboard component. A management console Web application displays real time information and provides statistics on the Workpoint engine and monitors. The system console displays the status of the engine, enabling monitoring functions, such as setting logging levels.